School Transportation

Parents are expected to support the school in educating their children about bus safety and appropriate behaviour.

If a child will be absent from school for any reason, the parent must inform the Transport Coordinator and the bus attendant in advance.

Any changes to a child’s regular pick-up or drop-off routine must be communicated promptly to both the Transport Coordinator and the bus attendant.

Updated contact details (address and phone number) must be shared with the school immediately.

If there is a change in the pick-up or drop-off address, the school is not obligated to adjust the bus route. In such cases, the bus service may not be available or may be delayed for the new address.

Children should be ready at their pick-up point at least 5 minutes before the scheduled time. Parents/caretakers must ensure that someone is available to receive the child promptly at the drop-off point.

Parents are responsible for any costs related to damages caused by their child to the bus or its interior, including seats, seat belts, etc.

If no authorised person is available to collect the child at the drop-off point, the child will be returned to school. The Transport Coordinator will contact the parent to arrange collection from the school.

If a parent wishes to personally pick up their child from school, the school must be informed as follows:

• FS students: Notify the school by 12:00 pm

• Year 1 to Year 11: Notify the school by 1:00 pm

Students must follow the RTA Code of Conduct and adhere to all instructions given by the bus attendant.

Eating and drinking (except water) is not permitted on the bus.

Use of devices (Chromebook or mobile phones) is not allowed while on the bus.

Playing music on speakers is strictly not allowed.

Students must remain seated, follow all safety rules and not move around while the bus is in motion.

Students must sit in their assigned seats and keep seat belts fastened at all times. Failure to comply may result in suspension from bus service.

Chromebooks may not be used while the bus is in motion.

Students must present their Bus ID when boarding. Students without a valid ID will not be allowed on the bus. A replacement fee of AED 50 will be charged for lost or damaged Radio Frequency IDs.

If a student needs to be dropped off at a different stop (on the same route), a written request from the parent must be submitted to the bus supervisor in the morning. The request will be reviewed by the school’s Transport Coordinator and confirmed with the parent. The student will be informed of the decision during the school day.

The student or parent/caretaker does not comply with the transport department’s policies and conditions.

The student fails to follow the school bus code of conduct or displays inappropriate behaviour.

There are safety or logistical concerns that make it unsafe or impractical for the student to continue using the bus service.

The student is persistently disruptive to other passengers, the driver, or the bus aide.

The student behaves in a way that endangers the safety of others or causes deliberate damage to the bus.

The parent/caretaker consistently fails to ensure the student is at the designated pick-up or drop-off point on time.

The parent/caretaker repeatedly neglects to inform the bus driver or aide when the student will not be using the service.

Transport fees are not paid on time.